Shipping policy
Shipping Policy
At Movara™, we are committed to delivering your order quickly, safely, and reliably.
📦 Processing Time
All orders are processed within 24 to 48 hours after purchase. (excluding weekends and holidays)
During this time, we:
- Confirm your payment
- Carefully prepare and quality-check your items
- Securely hand your package to the shipping carrier
You'll receive a confirmation email once your order has been dispatched.
✈️ Shipping Time
Once shipped, estimated delivery is typically:
- 3–5 business days — Men's Comfort Leather Boots (shipped from our US warehouse)
In the event that a specific size or color is temporarily out of stock at our US warehouse, your order may be fulfilled from an alternate international warehouse instead. In this case, estimated delivery is approximately 7–10 business days. This does not affect your order confirmation, tracking, or product quality — only the shipping origin and timeline.
- 6–13 business days — all other footwear styles (shipped from our overseas warehouse), including most international destinations
If your order includes items from both categories, they may ship separately and arrive at different times.
Please note that delivery times may vary depending on:
- Destination country
- Local carrier operations
- Customs processing
- Weather conditions
- Public holidays
We always strive to ensure your order arrives as quickly as possible.
🌍 International Shipping
Movara™ ships to most countries worldwide.
If for any reason we are unable to ship to your location, our support team will contact you promptly to provide an alternative solution.
📬 Order Tracking
Every order includes a tracking number.
You will receive tracking details via email as soon as your order ships, allowing you to monitor your package directly through the carrier's website.
⚠️ Important Information
- Delivery times are estimates and may be affected by external factors beyond our control (customs delays, carrier disruptions, natural events, etc.)
- Movara™ is not responsible for delays caused by third-party shipping providers
- Please ensure your shipping address is accurate and complete at checkout to avoid delays or returns
📩 Need Assistance?
Our team is here for you 7 days a week — don't hesitate to reach out:
- Email: support@movaracare.com
- Phone: +1 720 760 9408
Monday to Friday: 8:00 a.m. – 5:00 p.m.
Saturday & Sunday: 10:00 a.m. – 4:00 p.m.
Response Time: We aim to respond to all emails within 12 hours.